Who we are​

Our website address is: https://princeohcollection.com/

1. About This Policy

This Privacy Policy explains how PrinceOH Collection (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit or use our website, mobile applications, services, or engage with us through social media or other online and offline channels. It also explains the rights you have in relation to your personal data under the Nigeria Data Protection Act (NDPA) 2023. By accessing or using our platform, you consent to the practices described in this Privacy Policy.

2. Who We Are

PrinceOH Collection is a Nigerian e-commerce marketplace that connects buyers and sellers, providing a secure platform for product listing, order management, payment, and delivery.

Our platform includes:

  • An online marketplace for third-party vendors and customers.
  • Payment services through trusted third-party gateways.
  • Logistics support for order fulfillment and delivery.

This website and mobile app are operated by PrinceOH Collection Nigeria Ltd (or the applicable subsidiary).

3. Data We Collect

We collect personal data to provide and improve our services. The data we collect includes:

a. Information You Provide
  • Identity data: Full name, username, date of birth, gender.
  • Contact data: Phone number, email address, shipping/billing address.
  • Account details: Passwords or login credentials.
  • Payment data: Card or account details (processed via secure third-party payment gateways).
  • Marketing preferences: Newsletter or promotional subscriptions.
  • Vendor data: Business registration, bank details, and contact information (for sellers).
b. Information Automatically Collected
  • Device type, browser, and operating system.
  • IP address and location data.
  • Pages viewed, search history, and actions taken on the site.
  • Cookies and similar tracking technologies. (See Section 4)
c. Information from Third Parties

We may receive data from:

  • Delivery partners.
  • Payment processors.
  • Advertising and analytics providers.
  • Social media or marketing platforms.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functions (login, checkout).
  • Improve performance and personalize user experience.
  • Deliver targeted advertisements and promotions.

You can manage cookie preferences in your browser settings. For more information, please refer to our Cookie Policy.

5. How We Use Your Data

We use your personal data to:

  • Register and manage user accounts.
  • Process and deliver orders.
  • Facilitate communication between buyers and sellers.
  • Provide customer support.
  • Manage payments, refunds, and invoices.
  • Send promotional offers and personalized recommendations.
  • Detect and prevent fraud or unauthorized access.
  • Comply with legal and regulatory obligations.

6. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Consent: When you agree to receive marketing or promotional materials.
  • Contract: To perform our obligations when you buy or sell through our marketplace.
  • Legitimate interest: To improve our services, enhance security, and prevent fraud.
  • Legal obligation: To comply with Nigerian laws and regulations.

7. How We Share Your Data

We may share your data with:

  • Third-party vendors (to fulfill your orders).
  • Payment processors (e.g., Paystack, Flutterwave).
  • Logistics providers (for delivery and returns).
  • Analytics and marketing service providers.
  • Regulatory bodies or law enforcement, when required by law.

We ensure all third parties handle your data in accordance with this Privacy Policy and the NDPA 2023.

8. International Data Transfers

If your data is transferred outside Nigeria, we ensure appropriate safeguards are in place to maintain the same level of protection required under Nigerian data protection laws.

9. Data Retention

We retain your personal data only as long as necessary to:

  • Maintain your account and order history.
  • Fulfill legal, accounting, and business obligations.
    Once data is no longer needed, it is securely deleted or anonymized.

10. Data Security

We apply administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel and partners bound by confidentiality obligations.

11. Your Rights

Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing or other processing.
  • Object to processing or request restriction.
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, contact us at privacy@princeohcollection.com.

12. Account Closure and Data Deletion

You may close your account at any time. Once your account is deleted, your access to all related services will end. Certain data may be retained where necessary for fraud prevention, financial record-keeping, or legal compliance.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services means you accept the revised version.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:

📧 privacy@princeohcollection.com
📍 PrinceOH Collection Nigeria Ltd, Apapa, Lagos.
📞 Customer Service: +2348140781864